Another webT thread

[Jesse]

Okay I'm going to play a little devil's advocate here just because lol

These are my findings and may not reflect everyone else's experience with them. I used them for a month or so a while back and they are not as bad as everyone makes them to be.... in my opinion. I cannot remember the site I hosted with them, but I know I didn't require much bandwidth. I maybe used a gig if that so I wont rate up-time. My site didn't have any downtime.

The tech support was not good. I will give you guys that. They do not read tickets before replying it seems and something that should take 5 minutes to fix ends up taking days. You need to set everything to high to get a response and the replies you get seem like they are talking down to you. This is the reason I left them. If I'm paying for a service I do not want to be talked down to. It actually pisses me off right now thinking about it.

If your burning a ton of bandwidth expect to be canceled when using a 'unlimited' provider. This is where commonsense needs to take place. Bandwidth/disk space/technical support/data centers cost money. Your $7 will not pay it if your burning massive amounts of bandwidth and disk space. Somebody has to pay for it in the end. (see last paragraph of this post for info on unlimited) I'm happy they limited accounts finally.

But, some of you have had other problems with them also and I cannot say anything on it as I have nothing to do with it. Its all hearsay to me. Knowing what you have read on them; if you still decide to go with them....well you see where this is going.

Well they are big. They have a lot of customers. They must be doing something right. People would not continue to host with them if everyone was getting bad service.

From one of my other posts on unlimited providers:
There is no such thing as unlimited. Most unlimited bandwidth web hosts will have a fair usage policy in their terms of service. The fair usage policy gives the web host the right to discontinue your account if they consider your use of their service unfair. How they define unfair is arbitrary but will always involve drawing a line somewhere on the amount of bandwidth/disk space you can use. They will not tell you where they draw this line (in most cases) because then they'd be setting a limit on bandwidth usage and would no longer be able to claim unlimited bandwidth. When you reach this invisible line, the web host will discontinue your service completely. They also set "inodes" for the unlimited space to cover how many files you may host on your account. Then they have the if you use so much resources for set amount of time your done.

Jesse Reviewed by Jesse on 23rd Sep 2009. Another webT thread Okay I'm going to play a little devil's advocate here just because lol These are my findings and may not reflect everyone else's experience with them. I used them for a month or so a while back and they are not as bad as everyone makes them to be.... in my opinion. I cannot remember the site I hosted with them, but I know I didn't require much bandwidth. I maybe used a gig if that so I wont rate up-time. My site didn't have any downtime. The tech support was not good. I will give you guys Rating: 5

[Brandon_R]

Great Host for small-medium sites

[Phozon]

i see bentink lurking wounder what excuse we get

Currently Active Users Viewing This Thread: 6 (6 members and 0 guests) warezdemon*, bentink, evilgenius, Hyperz, Mr.Beest

LOL edit google likes you

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[Jesse]

I'm not trying to put the company down or anything. I'm sure they do provide a great service to most of their clients. They would not be a major player in the offshore hosting industry if they didn't provide a service. This is only my view and a comment on unlimited providers in general.

[bentink]

@JJJ

We have experienced support staff now. I agree support was not good 4-5 months back or earlier.

You can see this http://www.webthosting.com/webthosting_satisfied.php

If you would please you can open a ticket to get 1 month free hosting.

[sniffdog]

Are you joking?

Even with the dismal performance, I was willing to wait and see if things got better and asked if a discount of the fee was possible.

Answer: No, we cannot give you free hosting.

Turned out that support didn't read well and read 'fee' as 'free'

Then I asked Sayan where (read: which path) Lame was.

Answer: Who says we don't have Lame?

I installed SMF through Fantastico. Yet after installation I received an error:' SMF cannot connect to the database.

Answer: You must have used the wrong settings. We can proof that SMF works.

We all know there are no settings to make if you install through Fantastico.

The interval on one ticket was at one time 2 days (excuse: we had a problem with our ISP)
The interval on the other was at one time over 3 days (No excuse was given).

If you bump a ticket after getting no answer for over 12 hours, you get an urgent request not to bump.

Talking about experienced and fast support.

It's a pity I didn't save the transcript of the tickets. It would make some pretty funny reading material for some.

One word comes to mind: clueless.

99% Satisfaction, Our Promise

LOL!

The whole website is full with promises. It's a pity that none of them are met.

I must give kudos to webthosting for one thing ... the website is well written. But it's all wind ....

[bentink]

sniffdog

You violated the terms, that is a fact.

[Crucify]

bentlink you are KWWHunction's most loser host I have seen yet. You can't even state what "terms" he actually violated.

[iKnow]

He stated that at, sniffdogs thread.

[bentink]

bentlink you are KWWHunction's most loser host I have seen yet. You can't even state what "terms" he actually violated.

It has been stated many times. He opened a Paypal dispute. Please also see the video, he claimed that we made the "dispute stuff" in the terms later which is not true.

http://www.webthosting.com/web-hosti...s/disputes.htm