Filefactory Discussion Thread - Post your discussions related to Filefactory here.

[spreeX]

no problem with downloads, problem with sales...

[Deepfrz]

Do you have friends upload problem?
is frozen for hours when I load the files

[amartin99]

Well, they did respond to my ticket about one of their servers not counting downloads a few days ago and they fixed the problem right away and their support seemed quite friendly, maybe you guys are being too abusive or sth in your tickets that they don't respond to you?

have you notest how aggressive people are around here
can't really blame site owners for being reluctant to respond in there threads

[THEAST]

Yes but well, I can't blame them for losing their patience; FF's upload system has been quite unstable in the past few weeks and uploading during rush hour is pretty much impossible. Heck I myself sometimes get so frustrated that I upload a 10 MB file 10 times to get one link from rapidleech, yet after 10-20 mins, all the 10 copies of the file appear at the file manager and then I have to delete the extra ones!
Though, this this doesn't mean I would complain once every 5 mins or write impolite tickets to FF's support.

[sha-dow]

Can someone tell me two things:
1. Can I extend my account using balance?
2. Do the downloads through trafficshare from my account counts to rewards?

And btw I wrote to support they answered that they are doing their best to fix upload (but I guess many of You heard it already directly from them). So far upload still is dead. (except few hours in the middle of the night in eu like in this very moment, now I can upload, tommorow morning it will be most likely broken once again. ).

[creative]

After 10 Days I Got 3 Sales Today

[Seeeeler]

1. Can I extend my account using balance?

Yes, Buy a voucher using your balance and use the voucher to make your account premium or extend

[stiven]

no problem with downloads, problem with sales...

1.download have problems,my download reduce a half than last month.

2.sales maybe no problem,but i got my first 0 sale on 21st Jun. and this month people are buy only one month premium.

3.FF can buy 24hour premium now, it's bad for uploader.

[spreeX]

stiven, look at this please,







WHY I CAN'T BUY 3, 6, 12 MONTH PREMIUM ?

[stiven]

@spreeX
not only you but everyone, last some days can't buy but some days can buy again. but today can't buy again...i have asked the support three day ago, this is reply:

PS:how to see the stats of the MAY?


Ryan replied:
Hello,

We were in the process of changing payment processors. The other plans are back now.
If you require any further assistance, please reply to this ticket.

Thanks,

Ryan
FileFactory Community Service Manager