I reup this thread because firstly :

-when we create a ticket , the admin don't answer. As far as i'm concerned i open a ticket 2 days ago and nothing.

- Dl plugin like rapidshare, uploading etc don't work

- Matkorn promise 10 free days for customer who were concerned by the problem of eu9 server but apparently he don't give it to all the customer.

So ok now we can't say they scam their customer (it's exagerated because i have now an acces to my rl account) but i advice KWWHunction user against buying an account from this provider. It the last month for me.