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  1.     
    #1
    Member
    How can you raise a ticket? The ticket system is down, where do I go to send a ticket? And my VPS has been down all day, when will I get a new provision?
    LuDo8 Reviewed by LuDo8 on . BoxSlots.com - Unmetered 100Mbit/1Gbit/2Gbit VPS from ?10.99/month (Netherlands) http://i.imgur.com/mWPwH.png Who are we? BoxSlots Ltd is a fully registered UK company formed in November 2010, since that time we have provided our services to hundreds of clients from over 60 different countries worldwide. We take pride in our first class support and are always happy to assist our customers. Payment Methods Rating: 5

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  3.     
    #2
    Member
    Quote Originally Posted by LuDo8 View Post
    How can you raise a ticket? The ticket system is down, where do I go to send a ticket? And my VPS has been down all day, when will I get a new provision?
    what I said.. read again.. Raise a ticket "when everything is back to normal"

    so normal means ticket system is open and servers are back.

  4.     
    #3
    Member
    we were breached today because of a vulnerability in Whmcs and all the VPS nodes were wiped, we are offering our clients either 2 weeks free on their services, or we can offer a partial refund on the remain days you have on your service with us, at the moment we have temporarily closed Whmcs down for security reason and we will reopen it within 3 hours once he have secured it, after we have reopened Whmcs to request either a refund or free extension please submit a support ticket and we will answer it as soon as possible, all services will be restored within 24 hours
    I paid on 16th, so I prefer refund 50% instead 2 weeks more extension.


  5.     
    #4
    Banned
    Website's:
    BoxSlots.com
    Support Tickets will be back online later in the morning.

  6.     
    #5
    Member
    Quote Originally Posted by Zack[BoxSlots] View Post
    Support Tickets will be back online later in the morning.
    Which timezone? EST?

  7.     
    #6
    Member
    lol relax boxslots.fan, I'm not attacking you. I'm asking if theres a place to send a ticket because I can't find it.

    We're all in the same boat.

  8.     
    #7
    Member
    Guyz Have Some Beer


  9.     
    #8
    Member
    You have your beer boxslots.fan since you're obviously going to stay on them forever.

    I think I'd rather sit down and rationally think about where I'm going with boxslots.

  10.     
    #9
    Member
    Website's:
    mytinydick.com
    Give them 1 more day guys. 1 more.

    I remember back when sBorgs/RLs took up to 5 days to get back at the end, the wait was worth it. Speeds were incredible and support was amazing.







    PATIENCE. IS. A. FUCKING VIRTUE!

    Bad bitch in my chevy.

  11.     
    #10
    Member
    We can wait, but the customers can't.... although I don't have many customers, but still....

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