Maxtor External HD Not Recognised

[Dean2k]

So, got a new computer today and go to plug in my EHD but it's not recognised in any of the usb ports and the driver is up to date - any ideas whats wrong? My webcam worked straight away after updating the driver.

Dean2k Reviewed by Dean2k on 7th Sep 2011. Maxtor External HD Not Recognised So, got a new computer today and go to plug in my EHD but it's not recognised in any of the usb ports and the driver is up to date - any ideas whats wrong? My webcam worked straight away after updating the driver. Rating: 5

[Loonycgb2]

Did you update your usb drivers?? the actual usb chipset

[Dean2k]

@loony, how would I do that?

Edit: downloading a chipset driver the now..

[cotufa-ssdd]

for starters if its a new pc, (not a clone) it should come with all drivers up to date, if not for some reason it doesnt, then go to their website, which is now seagate.com and download the specific driver... here is the direct link

http://www.seagate.com/ww/v/index.js...001a48090aRCRD

choose ure EHD and download that driver... should solve it

[Dean2k]

Theres one problem with that when I need to put the autorun file into the maxtors folder, there is no maxtors folder due to it not recognising the device? lol

32-bit Operating Systems ONLY

Does this mean I need a new EHD that is compaitable with 64bit system?

[cvrle77]

Try HDD on some other PC to see if it is working.
Does it turns on when you plug it, or is 'dead' ?

[Dean2k]

It is on, the power is on and it worked fine on my old computer.