BoxSlots.com - Shared hosting packages starting at ?2.99p/month (Netherlands)

[rk-boxslots]

Boxslots, please respond to your tickets in a timely way.

All tickets are handled as they come in (10 minutes - 24 hours is a normal reply time frame for any company, we always reply within 12, usually less than 3), The incident with sapphiron was due to a HDD error that was fixed as fast as it could be fixed all tickets were answered in a timely fashion as they always are, Bouncer, please grow up, you were refunded you have taken up new hosting be on your way.

Boxslots has a good support but they'r a bit lazy (no mail for new ip adress (fail sent), or no news about a maintenance on your plan).

Mass mailing was sent +1 week ago with regards to IP changes, and clients are beign mailed as the ranges they reside in are denounced this is a correct manor to do this in but thanks for your support appreciated as always.

[xiona_marie]

rk-boxslots

pm'd you

[rk-boxslots]

@xiona_marie off to check now for you

[DoggY DuKe]

Boxslots has a good support but they'r a bit lazy (no mail for new ip adress (fail sent), or no news about a maintenance on your plan).

Buddy what are you saying they must have sent you an email because we all got an email from boxslots support 5 days ago. Check your spam folder mate.

[Melder]

Yes, i received this email but not the email stating that the maintenance would be done on that day.

I created a ticket for this and they said:

You were notified of the IP changes today but the mail system failed and only sent out partial batch of mails which was unknown to us until some short time ago we apologize for this inconvenience but everything was handled as best as possible.

But it happens

[inject0r]

you have a problem with your smtp server. I never got any invoice and i dont have time to look at ur site, so i couldnt pay invoice.

[rk-boxslots]

The problem is with Hotmail, we are currently in talks with them to resolve it. Simply provide an alternative email on your account

[mintcold]

I am trying to buy an annual plan for VPS ,but paypal keeps on rejecting the payment saying the "Amount can only be increased by 20%" ..

I had submitted a ticket last night and got a reply that things should work fine now , but they are still the same IE , cannot buy the VPS still..

Lets how long it takes for me to get a reply

[rk-boxslots]

Mintcold. I will call PayPal on Monday and see what exactly they mean with "Amount can only be increased by 20%" Please PM me your ticket ID so i can update you when i get off of the phone with them.

[praveer]

Great service and support