HostHatch.com - 1Gbit/2Gbit Unmetered VPS/VDS - Linux/Windows from $20/month (NL,USA)

[photo3230]

My vps is down from last 18 hours, will i get compensation or not ? When it will be up ?

[jbisana17]

Any update?you are not answering our tickets

[D-Tales]

From HostHatch Site

"We got a message from the network supplier that this will probably take 12-18 hours to solve. We are very sorry for the inconvenience but there's not much we can do. This does not only affect HostHatch, but over a thousand of VPS nodes world wide. Of course no customer will be charged for their services during this downtime.
Date - 11/28/2011 06:47
Last Updated - 11/28/2011 13:51"


I just bought a "Hatch-VPS 2GBIT NL" still not activated, is it because of the downtime?

[jbisana17]

@D-Tales don't expect your service would be setup because they are just purchasing servers from Rapidspeeds and Rapidspeeds might be DEAD/Gone already.. i already ask for refund from them but he said i should wait 72hrs to 96hrs according to their TOS..

PS. they haven't mentioned it on their TOS regarding their Refund Policy..

[heovang4so9]

I need to review your service,
plz take a look Ticket #297171
thank you

[D-Tales]

@D-Tales don't expect your service would be setup because they are just purchasing servers from Rapidspeeds and Rapidspeeds might be DEAD/Gone already.. i already ask for refund from them but he said i should wait 72hrs to 96hrs according to their TOS..

PS. they haven't mentioned it on their TOS regarding their Refund Policy..

Omg! just been reading the Rapidspeeds thread

[heovang4so9]

I just "buzz"

[Togama]

@D-Tales don't expect your service would be setup because they are just purchasing servers from Rapidspeeds and Rapidspeeds might be DEAD/Gone already.. i already ask for refund from them but he said i should wait 72hrs to 96hrs according to their TOS..

PS. they haven't mentioned it on their TOS regarding their Refund Policy..

Hmm why I heard this from you here and not from update on their site. I asked for refund while ago too. But what can I do? After 18 hours it is now 96 hours. I don?t want wait for next 100-1000... hours. What can I do? Dispute from paypal? i?m frustrated. Two weeks ago Tehhost scammed me after 4 days using my RDP and now...

[Zeokat]

I spoke with Rafiq, he said me that refunds should be procesed in 48 hours.

[kundurocks]

Hey guys, please be a bit patient. Not all servers of HostHatch are from RapidSpeeds. The US and the NL ones are from RS.
People in the OVH servers should not face any problem whatsoever.
Currently, almost the whole staff is engaged in finding alternative ways to restore the servers. Kindly bear with them.

Kindly be a bit patient, we try to solve all issues as soon as humanely possible.

@Togama & @Zeokat:
I'm sure your issue will be solved as soon as Abdullah comes online.