HostHatch.com - 1Gbit/2Gbit Unmetered VPS/VDS - Linux/Windows from $20/month (NL,USA)

[D-Tales]

Lucky you

D-Tales Reviewed by D-Tales on 29th Nov 2011. HostHatch.com - 1Gbit/2Gbit Unmetered VPS/VDS - Linux/Windows from $20/month (NL,USA) Hello everyone, First of all, let me introduce myself to all of you, I am Kelvin and I am the CEO of HostHatch. We provide 100Mbit/1Gbit/2Gbit servers in Netherlands and USA. We have our servers in EvoSwitch, Netherlands and in Powerloft, USA. HostHatch is a fully registered US company under the name of HostHatch Inc. We specialize in high speed Virtual Private Servers (VPS) & Virtual Dedicated Servers (VDS). We are a small company run by a staff of 7 people providing 24/7 and we hire Rating: 5

[HH-Abdullah]

Hello,

To all the people waiting for refunds, your refunds will be processed within the next 36 hours. At the moment, we are transferring our personal funds to our company bank account to manage the funds for our new nodes (which we're ordering to get our customers back online asap) and the refunds. Please note that our new nodes will be setup and operational in 72 hours, and all the affected customers will be moved to them, before we start taking new orders. If you can wait 72 hours without asking for a refund, and moving to our new nodes, that would be great as we have had big financial loss already due to the 30+ refunds we have done and another 40 in the queue.


Please be patient as this outage is not under our control but we are doing everything we can, ordering new nodes, refund clients, replying them in tickets and not leaving them in dark.

If your refund has not been processed in 48 hours total, please PM me your ticket ID, transaction ID and the invoice ID and I'll be glad to take a look.


In the end, I would like to apologize to everyone is who is facing the problems with us. Please know that we are doing everything we can to fix this as soon as possible.

Thank you!