Its About WebThosting VPS Account

[eManuka]

Hello,
I have VPS account with webthosting.com. I buy it before 3months ago. now I already have paid them for next 3months (50$ x 3 = 150$). now they have STOP VPS service in here. before they put my VPS offline I backup my all of data to webthosting temp backup server.

they told we can discuss about this after you complete backup to our temp dedicated server. as they told me I complete transfer my backup to new server. after they told me we do not provider VPS service anymore you have to buy VPS from other service provider. after that I try to put my VPS in webthosting. they told me we can give you dedicated server for 80$ + cPanel (it will be cost more than 100$).

so that price not statis for me I request refund for the VPS. then I buy good dedicated server from other service provider it cost all for 80$ (more than cheap webthosting servers). after the buy new dedicated server I try to login to my backup server for transfer all account to new server. password is invalid when I trying to login it. then I sent support ticket for request valid password.

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ME:
Today I try to login my backup server. now backup server password not working.

REPLY:
As you have asked for a refund we have put that server to a different -------------------------------------------------------------------------

ME:
so what happen to my backup DATA? you have changed password when I request my refund for place new order in other place.

REPLY:
We can try to recover your data at an admin fee of $60/hour.
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ME:
if you assigned that server to a different person. why dont you tell me it before. is that my problem?

REPLY:
You asked for a refund. So in order to process your refund your server was taken down. I am sorry if you do not agree with the $60/hour fee you will be unable to get your files which are stored on our backup server. I said we reserve the right. As an exception we decided to refund you $100, so took down your server and provided to to another person.
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ME:
if dont you provide refunds. what you did for my backup data?

REPLY:
The data was backed up from the previous server.
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This is problem is not only for me. other all of VPS clients have same problem as me. I'm still waitng for get my backups. now I cannot login to webthosting client system my passowrd is invalid. I try to reset it but does not work. Is there any IDEA about the my problem?

eManuka Reviewed by eManuka on 2nd Aug 2009. Its About WebThosting VPS Account Hello, I have VPS account with webthosting.com. I buy it before 3months ago. now I already have paid them for next 3months (50$ x 3 = 150$). now they have STOP VPS service in here. before they put my VPS offline I backup my all of data to webthosting temp backup server. they told we can discuss about this after you complete backup to our temp dedicated server. as they told me I complete transfer my backup to new server. after they told me we do not provider VPS service anymore you have to Rating: 5

[Robin H]

lol classic
join the webthosting fan-club

[DINDI]

They are seriously greedy sometimes

[eManuka]

I have resloved my problem. I got my vps back!

[MrPeanut420]

both Webt and Sentrex are bullshit
they sell u crap overloaded servers
they suspend u every month right after u pay your bill
and then charge u another 5$ to put it back online
me and 3 friends tested it with or hosting they did
the same thing to all 3 of us

[eManuka]

now they are with new servers and new staff. its PAST now they are good company!!

[bentink]

both Webt and Sentrex are bullshit
they sell u crap overloaded servers
they suspend u every month right after u pay your bill
and then charge u another 5$ to put it back online
me and 3 friends tested it with or hosting they did
the same thing to all 3 of us

We never charged anyone $5 for suspending. So it is a lie. We do not suspend after paying bill.

[Mr.KiLLeR]

yes ^^ Right...i was using WebThosting before and it was crap

Glad i switched the hosting!

[seaporn]

Used their shared server for a little time before I got a dedi elsewhere. So much downtimes and when my site got bigger they told me I had to pay another 20$/month because my site used too much resources...

[Rohit]

They are total shit...they scammed me. I already made a thread about them. Their hosting sucks.