BoxSlots - Information for Dedicated & VPS clients

[Hx]

Wait atleast 24 hours after submitting ticket for a response, before starting to complain, they are not robots.

[my123world]

Awesome... I Have got my things done smooth. Time to make big decisions.

[serverboost]

@jbisana17, your ticket was handled already ~ 2-3h ago. Thanks

[Michelin]

Awesome... I Have got my things done smooth. Time to make big decisions.

You could've just waited for them to answer your ticket instead of spamming every Boxslot thread mate.

[Hawk]

Server boost since you have contact with BoxSlots staff, could you ask them why they aren't processing refunds? I did PM you but you didn't reply. If you can't provide existing BoxSlots clients with shared or VPS hosting, I'd suggest you to tell those BoxSlots staff to process refunds. I don't have contact with them or I would do that myself (tried contacting Zack but he isn't answering).

[serverboost]

Hi Hawk,

Yeah sorry, I am too busy with everything. I added Zack to my Skype but so far I haven't seen him online. So I can't say what's going on.
We have no acccess and input on the financial part of Boxslots, we are only taking care of the clients at this time.

New orders can be processed under Boxslots billing for now, which is already setup and should be working also. Currently only paypal and moneybookers are supported.
Next week we'll probably proceed on moving the customers over to our CMS, so they can get the control back as they did before.

Instant Dedicated is part of the 24x7 Holding B.V. group. Server Boost is also part of the 24x7 Holding B.V. group, only customers are going to be moved to the Instant Dedicated part. I hope that explains a bit on why I am so much involved in this. In case there are any more questions, customers can open a ticket in the sytem and we'll simply answer it within 24h time. PB's are handled asap also.

[Hawk]

As Zack was online and decided to ignore my PM regarding refunds, all BoxSlots members of staff have been permanently banned. We gave them over 72 hours to update customers regarding refunds but they didn't bother.

We don't want scammers on our board.

Again, I advise everyone to place a dispute. If you require help PM a member of staff.

Thank you.

[my123world]

serverboost is giving great support, I just hope my things go smooth like before Fuck the refund if this runs like before

[foxman]

@Hawk: Bharat is banned now! I knew that saffrontec was with boxslots, i mean to say, something like a buy-out, I am not sure whether he can continue to provide the service, but that guy is genuine, hopefully, he and this service will be un-banned...!!

[inject0r]

hey serverboost, i think i can trust u..maybe i'll stay another month with boxslots, we'll see how the things are going and if u dont scam us.. sorry but after the rapidspeeds, rk-boxslots shit I don't trust anyone else.

cheers