WebCare360.com - cPanel/CloudLinux Offshore Shared Hosting From $3.99 (Romania)

[Zeokat]

You can be sure that i not received any mail... but.. why not reply to my ticket directly?

[WebCare360]

Your ticket has been updated..
Hope, you are satisfied now.

[Zeokat]

My site down, webcare main website down.... what happens?

[WebCare360]

We have some issues with the server. We are looking into it. Please, bear with us for a few hours and every would be fine again. We are about to find a permanent solution on this issue.

For latest updates please get in touch with us : webcare360@live.com

[Zeokat]

OK, thanks for the info... hope that you can fix issues today...

[diablo9975]

Thanks for the info...waiting to fix issues

[dreammagic]

Down for now

[Zeokat]

Grrrr ... they changed ip and not inform... my cloudflare setup goes to hell.

And exist data lost too neither inform, my last post is from "March 9th" more than one week lost...

Anyways now i can see that my site up to date remains on old server but new server wich is online is outdated... hope that they update soon us with news about what they plan to do...

[WebCare360]

Down for now

We have been working hard on it. And, finally it will be back to normal very soon.

Grrrr ... they changed ip and not inform... my cloudflare setup goes to hell.

And exist data lost too neither inform, my last post is from "March 9th" more than one week lost...

Anyways now i can see that my site up to date remains on old server but new server wich is online is outdated... hope that they update soon us with news about what they plan to do...

Sir, actually, we did not receive a positive response from our DC for more than 12 hours and after that they started to look into the problem. And, we decided to not waste more time and started to migrate data manually and the last copy of data we had was from 10th of March (Off-site).

There was something wrong of HDD file structure and due to that reason their was not any proper full off-site backup after that date.

But, please note that none of your data has lost. We have some how got the latest copy of your data on the old server , and also the old server is back too. Now, we are optimizing and checking the data on the old server and after that we will start migrating the latest copy of data to our new servers.

We, have been working on the issue for the last 36 hours without any sleep, because old server IP's were pinging but there was no access to server. So, that really was a hactic problem.

Sorry for all the inconvenience being faced by you, but now we expect and hope that everything will be back to normal as we have planned.

Thanks for all your understanding.

Regards,
-- WebCare360

[Zeokat]

Ok, i will wait until everything return to normal.

Please when you finish the migration inform us because when everything is up to date and stabilished on new server i want to reactivate cloudflare again.

Thanks.