Filefactory Discussion Thread - Post your discussions related to Filefactory here.

[XzJoNzX]

This is the fucking worst filehost ever seen.Deleted all my files.

[Hyd2Oxygen]

nearly 1000 sent only 40 arrived
just pathetic
and me with about 4,000 to send
I may have to drop this site

They said that (my) "previous ticket is with one of the technicians, he will respond ASAP."
I will give these clowns 48 hours. Not just to respond to my complaint, but also to completely resolve all these problems once and for all (after almost 2 months of troubles and bollocks, I fucking expect nothing less than that).
As these 48 hours are over, if the problems are still there I will also drop this site for sure. And I will give FileFactory adverse publicity wherever I go, around the Internet.



.

[RazzMan]

I submitted a support ticket to them and they replied that the issue was mine and their systems are "working properly"

So I gave them the link that I was trying to remote upload and they said it uploaded properly but the file never went into my files.

Glad to see that I am not insane. Maybe they are too busy counting their money to care?

[amartin99]

They said that (my) "previous ticket is with one of the technicians, he will respond ASAP."
I will give these clowns 48 hours. Not just to respond to my complaint, but also to completely resolve all these problems once and for all (after almost 2 months of troubles and bollocks, I fucking expect nothing less than that).
As these 48 hours are over, if the problems are still there I will also drop this site for sure. And I will give FileFactory adverse publicity wherever I go, around the Internet.

well at-least your in a good mood hehehe

ill just keep an eye on this thread and wait for them to fix the upload problems

[n0n4m3]

I unable to upload even one file for two days in a row. Below is generic BS reply I've got from support.

JUN 18, 2012 | 02:17PM EST
Ryan replied:
Hello,

We are aware of this issue and we're doing our best to fix it as soon as possible. Sorry for any inconvenience this may have caused and we thank you for your patience!
If you require any further assistance, please reply to this ticket.

Thanks,

Ryan
FileFactory Community Service Manager

[barrix]

I guess FF is getting overloaded.. That can't handle the users who are migrating

[Hyd2Oxygen]

^
Over the last days of April and the first couple of weeks of May, FF added and installed bright new servers to their server farm, to cope with that.
We are in the second half of June now: almost 2 months are passed by. Links keep dropping at random after a life span of just a week, and files need to be reupped over and over again because they keep getting lost or missing, with a failure rate around 25% (I'm not joking).
Download speeds vary too much from file to file (some files come down at full speed while others get stuck around 50-100 kp/s, even if you are a Premium member and even if you try to downoad them alone).
The success of Remote Upload and FTP is anybody's guess: files get lost in the process or they miraculously appear in the File Manager many hours later.

If they can't play the game, they better retire. And stop asking for our money.



.

[spreeX]

very bad file host.

[hyp]

I used to have fairly good results uploading to ftp3, but right now all four of their ftp servers are pretty much useless.

[n0n4m3]

It seems they have fixed the problem, right now I am getting pretty decent upload speed from LeaseWeb NL server, up to 16 MB/s.