On their support page they wrote (March 21):



  • JDownloader no longer works with our site - as we changed the layout of our pages, the people who make and update JDownloader will have to change their program in order for it to work. Unfortunately there is nothing we can do about this as JDownloader has nothing to do with our company. If you need to use a download manager please try DownThemAll! which is a free FireFox browser plugin which works well.
  • Remote uploads do not work for free members, but do work for Premium members
  • Free downloaders sometimes receive a message saying that their IP address is blocked or they tried to bypass our systems - this message should not be appearing and we are doing our best to fix it
  • Some people may have trouble downloading files due to an error with the captcha - sometimes the captcha does not respond or work - we are working on fixing this ASAP
  • Some people may have problems signing up for a free or Premium account due to the captcha error - if this happens please try another browser
  • The torrent downloader is currently not functioning. We have had a new torrent downloader written and we are working on implementing this
  • We did have problems with the FTP upload servers but they should now be fixed
  • There is / was a bug on our Premium page stating that Premium storage levels are 2TB - this is not correct. Premium users have unlimited storage