My conclusion is simply: all people say in forums: "I download with premium account", but premium accounts not yours, then, if people have premiums accounts of the others, filefactory has to fix this problem or closed your doors soon because one sale shared is good for all people.

My stadistics in july: sales, 7/8 usd
My stadistics in august: 0 usd, because one sale no count
Pending payment 40 days ago: 45,85
The end? it's a joke: