I know and use Netload since YEARS.
Believe me. Trust them. They are simply working on their new software platform. Maybe something is not still correct, it happens in the past too. But they HAVE ALWAYS honored their promises and respected users.
Give them just some time to set properly their new software.
And think about that their are the ONLY host service that keeped affiliated plans after the "MU Affair".
A Company that works on this marked for YEARS....who cares? why they should have to scam someone?

You'll see.