Yes, I agree with what Cooper said and also what OP said. All true and valid points in this matter. But those are like something that happen around the middle of a movie. We need something to boost these ideas, to initiate the plan. I have some ideas how to initiate the plan.

I think KWWH should have some of the following features, if not all:

Seller rating (like on eBay) -- This will help customer see if seller is trustful at glance or not. And of course, with commetable new page when clicking on that rating button like on eBay.

People say, this can be abused! But the innocent will always top back the red reps sooner or later. I believe in that way.

Hall of Shame (HOS) -- A list of usernames that ever scammed other members on KWWH with website name etc. Of course, these scammers will be well proven that they're scammers. ie. Like below

ScammerOne (TheBadHosting.com) - thread1 | thread2 | thread3 [Status: Perm banned]
ScammerTwo (TheWorstHosting.com) - thread1 | thread2 | thread3 [Status: Perm banned]

So this way, even if people do a quick search on google about those domains, KWWH will be of a helpful site for them and they'll also get to read those proving threads about their guiltiness.

Private forum -- Like soft2050 said. Create a new vB mod, that allows users to create something like "File a suit" or something. The member being accused will be notified and requested to make replies in that thread. That thread should be only visible by Complainer, accused person, staff. Then if he's proven guilty, do what you staff normally do to scammers.

Of course, when creating such thread, there should be several fields that need to be filed first in order to create (this will prevent mass creation of such thread for weak reasons).

ie.

Complained by :
Accused to :
Category :
Reason :
Date :
Explanation :
Proofs :
Witnesses (if available) :

-- MUST HAVE OCCURRED ON KWWH -- etc
and some agreement button along there before creating, etc.


Grr, so I wrote too much but I'm so much into preventing scams and I hate false alarms as well.