No refund because of OS not available?

[MediaStar]

Ubuntu is available at NL datacenter for softlayer cause they've it listed on there website it's always better to metnion which provider you're talking about to me seems like they've very little knowledge of Ubuntu this why they're telling clients who order from them that Ubuntu can't be installed when infact that's a lie there several peoples I know they've Ubuntu installed on there softlayer NL server.

I recommend that you mention the provider you went to get this dedicated server as I've told people before it's always best to buy directly not from a reseller.

edited...

MediaStar Reviewed by MediaStar on 7th Feb 2012. No refund because of OS not available? Ok this is how the drama is begin. On Friday 03 Feb GMT+8 im ordered Dedicated Server, on site got option list for uBuntu http://i.imgur.com/M9hS2.png I know, almost all Dedicated Server process took 24~48H and he promised me ill get server on Monday. http://i.imgur.com/zbxmg.png Im still not getting the Dedi until now, then im update the ticket again. Look what they reply me Rating: 5

[robert420]

I recommend that you vist softlayer live sales chat tell them your issue they should be able to help you out even more probably yet make them send your money back since they're stating the operating system you want installed can't be done.