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[kovaleks]

Hi guys. Can you explain me one thing. I started working with FM 3 days ago. All files in my account - Premium only. From all time that I work with FM I got 2 premium sales. But every day I have 200+ downloads. How? Or people downloading files without premium account or downloads is counted from 1 ip. Thanks

[filemates]

the most common reason this happens is that you post in places where many people have premium accounts already.

in any case, send me a PM with username and i will check it out and send you an answer

[kovaleks]

thanks.

[minhete]

Filemates, im getting many files with errors

What is happening?!

Did you lost some servers data?

Some files are taking forever to load

[filemates]

no... it is just a matter of few days to transfer to all new servers... that's why we meet few issues...

the network already was full with hundreds of thousands of files already so we move to new servers and this process takes some time to update DB and crosscheck files on each server

__________________
Added after 6 minutes:

@kovaleks
i checked your PM and here is the response...

all of the downloads come from premium users...

the majority of them, unfortunately, have come from a specific premium holder that i banned 2 hours ago as the system alerted him to be a leecher.

You have been a vicitim of leeching. I would suggest you review where you post your files...

that user downloaded over 4000 files in a couple of days... Not only from you!

[kovaleks]

I post only on my own sites.
Thanks for answer! )

[No.dam]

kovaleks


Try to put a password for your files, and it's recommended to put a different password for every single group of files, yes it might bothers the normal downloaders, but it will protect your files against most of leeching websites.

[donandy2005]

any news abou posonline?

[BlackIce]

Hey there, I sent you a pm but I feel like writing here too because this is some serious problem. All my files can't be downloaded 85% of the time. The users including myself are accessing the file, waiting the time and then we wait endlessly only to receive an error on the browser like we can't connect to the actual download. I wated like 1 minute to receive the normal error that my google chrome browser can't connect to the data...

What is going on? I mean this website is not working most of the time, I receive complaints after complaints and I even tried that myself and it't not working. Most of the time users are idiots and they are making false reports but in this case they are right.

If you need a bunch of my files links I will send them to you but I already pm you with a link that is not working (and even if it's working we wait like 1 MINUTE to connect tot he site). Please make an update or respond to me because I like to know what to say to the users!

EDIT: Then after a user can't download, I myself can't download so the server returns very slowly with an error if I try to access another link, I have to wait some minutes witch is laughable because I didn't download anything... that's hilarious!

And I am very experienced in this matter, I can easily reach more that 7000 downloads per day (of course there are users that can reach hundred of thousands so...) but I think I am better than the average and I tell you from my experience that trust is more valuable than anything. I if I ware a user, I would never pay a host who does that or provide the service filemates is giving now and a lot of users is saying that this host does not have a future on my board... so please fix this as soon as possible or give me a good answer, a message to tell to my users!

EDIT 2: I tried right now to upload a file and the download it instantly. It worked like a charm so I think it's a problem with some servers. Should I send you some links for you to check that specific server?

Best regards!

[donandy2005]

read filemates earlyer message...theyr are moving files to new servers...