100tbh.com - Worst support - no refund...

[John]

I started this thread... But I don't know what to say ATM... Just hope that you will be more professional hosting provider in future and not lie your customers

[SeedBoxOne]

Hi Robert,

I have added a subscription for this topic. I still advise users to open a support ticket then they can post there problems as a screenshot here.

Let me know if that is OK?

Thanks,
Danny

[Abdur Rafi]

Thanks a lot John .You start this thread.
I always hope that i am only one unsatisfied costumer.but there is more.
He just know some thing about seedbox hosting,
He`s not qualified for selling vps/servers.

[SeedBoxOne]

Hi,

SeedBoxOne and 100TBh SeedBox hosting only makes up around a 25% of turnover.

Hope this helps clear things up.

Thanks,
Danny

I started this thread... But I don't know what to say ATM... Just hope that you will be more professional hosting provider in future and not lie your customers

Hi,

Can I ask when I lied to you.

Thanks,
Danny

[John]

Can I ask when I lied to you.

answer

Seems John was given a bum server with 100tbh. It was a 10mb not 1 gigabit line, He contacted the lots of times in tickets but kept getting unusable servers.

I sad

Just hope that you will be more professional hosting provider in future

Look m8 I don't want to wait for 10 hours to get your answer and then I get unusable answer. That is verry unprofessional - even AltusHost have (allmost) 24/7 support. I just wanted to buy good servers somewhere and stay there. You know I run image hosting and I pained to buy more servers And now I am back on shared hosting because of you...

[SeedBoxOne]

Hi,

I am sorry about the 10MBiT mix up. But this was due to LeaseWeb racking a set of servers incorrectly. Any downtime would have been credited back to your account and it was fixed within 24 hours.

Please let me know if you think that is all correct. Plus any issues you have at the moment.

Thanks,
Danny

[John]

Look m8 - I replied to your post



And please don't ask me to work with you. Like I sad I don't want refund (I don't know if it is even possible - I paid with GoogleCheckout) and I don't want to have anything with you.

[SeedBoxOne]

Hi,

I am more than happy to work with you in getting the VPS up and running, please note we can only offer best effort when installing software on a VPS. But we can help with most things

Thanks,
Danny

[John]

I think this thread should be closed

[SeedBoxOne]

Hi,

I feel that would be unfair as some customers are yet to reply.

Thanks,
Danny