@ JamesVaporH

It Depends on how you optimize your servers to the clients needs. And the number of clients you assign on the servers upon their website`s Script, Database , traffic , CPU resource usage .

For the clients who need heavy resources we guide them to our Managed VPS Services where they get separate environment to host their website according to its requirements.

@Jamiek94

As per our technical support. You were trying wrong details to login in FTP . And you have been corrected by the technician .

As per the Network speed is concerned . Just added a screen shot of downloading a file from Softlayer USA network .