Just got an email from netload

My email
Hi mike I made a payment request on the 03/10/12 and its now 03/10/2012 over 2 working days and my payment has still not been approved. Are you having any issues with payments at the moment? I have no problem waiting I would just like to know how long I will need to wait.
Netload
Hello ****,

We had an public holiday yesterday therefore we need a little bit longer.

Best Regards
Mike
Netload Support