stay away from vpsland.com

[jayfella]

Just to let you guys know, i purchased a VPS from vpsland.com, and their customer support is slow, useless and worst of all, have no idea how to solve anything. I've only been a customer for 24 hours lol.



Their credit card system borked when i tried to upgrade the cloud VPS. After contacting live chat, creating a ticket, being redirected again to billing, they all continued to repeat the same copy-paste instructions on how to pay an invoice. Nobody had any idea on how to process an order, and eventually i demanded my money back. A quick review on google will reveal exactly the same, that their customer support is completely useless, and often results in them re-installing a clean OS.

My advice. Stay away. I swallowed the $35 loss. life's a bitch, could have been worse. I hope this topic saves you from suffering the same fate.

jayfella Reviewed by jayfella on 29th Mar 2012. stay away from vpsland.com Just to let you guys know, i purchased a VPS from vpsland.com, and their customer support is slow, useless and worst of all, have no idea how to solve anything. I've only been a customer for 24 hours lol. http://i.imgur.com/tMJv2.png Their credit card system borked when i tried to upgrade the cloud VPS. After contacting live chat, creating a ticket, being redirected again to billing, they all continued to repeat the same copy-paste instructions on how to pay an invoice. Nobody had any Rating: 5

[hostavps]

That sounds like an awful situation, did you try asking for management?

[Long]

Thanks for the heads up!

[Webcs-Peter]

How have you solved your issue, the OP?

[m107]

dude, I don't think if 24 hours is not enough to judge a company

[Jesse]

The initial 24 hours has precedence over the following weeks. If I'm not comfortable, I walk. So, yes; not only is it enough to judge a company, it's the most important time to do so.

[filegrasper]

If you need some better provider jayfella pm me. I can show some better and cheap one whom i am with for 2 years with 99% uptime.

[m107]

If you need some better provider jayfella pm me. I can show some better and cheap one whom i am with for 2 years with 99% uptime.

Dude, cheap and good wont be together, its obvious!!!

Never go for cheap services, you know you will lose your money.

[traxport121]

I agree with m104. Do research before purchasing a webhosting service. Also, when searching for a company, keep its quality as the primary factor.