I have been working with them for weeks, to resolve a continuing/returning problem on my site, some of which are;

1. Message received " Server resetting"

2. Site slowing down during busy periods

3. Taking pages forever to change after you press submit.

They would do the repairs after they found the cause which took a while on each occasion it happened.

Eventually they must have received other similar complaints, and I kept the ticket open by "nagging them" to solve it permanently, and upon further investigation, they found there was a hardware problem on their part.

They decided to change some IP ranges to overcome this permanently, but since they did in the past couple of days, my site has had nothing but problems.

This is a long and tedious/difficult job and my site may be "up and down" for a bit.

So sorry and I hope you bear with us and persevere in trying to get on, whether you are an existing member on there, or would like to join. I know many of my staff, members, and Uploaders are members and post on KWWH.

Please support me and keep trying. I own that site and its driving me nuts!!! havent been able to get any work done on there for a couple of days, as I have been working days and throughout the night to resolve the problems

They used an old db backup yesterday and I lost members and posts. They corrected this and then I and others couldnt get on yesterday. The only way I could get on was by clicking on a link within an email notification. But when I tried to go onto the home page, I received the message;

DEFAULT WEBSITE PAGE.

I could get on through my admincp and go onto the forum home page yesterday that way, but now I cant get onto the site at all.

I have to say though that Altushost is the best server and support team I have ever found on the net. Their response time to tickets is speedy and excellent! Great Tech Support Staff.

Thank you all.

From a very tired & frustrated Ladybbird, who hopes they resolve it soon.

PS. Are any of you others experiencing similar problems?
Ladybbird1 Reviewed by Ladybbird1 on . Altushost Changing Server Bases-Is Your Site Down? I have been working with them for weeks, to resolve a continuing/returning problem on my site, some of which are; 1. Message received " Server resetting" 2. Site slowing down during busy periods 3. Taking pages forever to change after you press submit. They would do the repairs after they found the cause which took a while on each occasion it happened. Rating: 5