I need help about my account hacked

[krish11]

I need help about my hacked Filefactory account someone changed my mail id on my FF account so what can i do?

krish11 Reviewed by krish11 on 9th May 2012. I need help about my account hacked I need help about my hacked Filefactory account someone changed my mail id on my FF account so what can i do? Rating: 5

[cvrle77]

write to their support?

[krish11]

Yes i write mail their support but no response received 4 hour's ago my account was hacked

[Ashleyuk1984]

Your going to have to wait longer than 4 hours.
AT LEAST leave it 24 hours.

[krish11]

i am very tensed about my upload data and earning

tell me how can secure my every account for next time ?

[cvrle77]

have some decent AV installed, with Malwarebytes

[krish11]

i have qucik heal Internet security SP1 so i should change ? oh also add my paypal id in FF account any effect my paypal .OMG also hacked my rapidshare account i have all backup on rapidshare wtf

[byte_s]

I guess your computer got a keylog or anything close on that.

Clean your machine now. Install good AV, scan with malwarebytes as well.

[augustusrome]

boot the system in safe mode and run full system scan.

any other accounts you have signout and do the same in rdp too

contact both FF and RS support and explain the situation with proof

[jayfella]

using the same password everywhere maybe?

If a someone got hold of a database and reverse MD5'd your password - if you used it everywhere its as simple as abc.