Known again down

[Kat]

well only thing im telling about the new host i have is that they are here on KWWH . sorry but they dont need the issues that are following known around with .

[iman24]

There is no mass e-mails, no announcement, and no reponse to support tickets. Which I believe, means either that, at this time of the day, after many hours passed, they are not even aware that there is a problem, or worse, that they are aware but they do not give a damn about shared clients to bother to take some time to make announcements or to respond to support tickets.

maybe they will do mass mail when they complete fix this issue
and update all nameservers for all sites

[AlGobro]

Well, whatever their justification is, I moved my website to another hoster and its working better than ever. Losing income and not having a slightest idea of when it will be fixed is simply not at all acceptable, especially when one considers the last time.

I wish you guys best of luck.

[iman24]

should we change our nameservers now or leave it for them ?
it have been 24hrs now and there is no update

[AlGobro]

I guess instead of changing nameservers, you could try adding entries for your domain with the new IP into the hosts file of your computer and see if your website works that way. If that works for you then you can go ahead and update nameservers for your domain.
This way you won't have to wait for the new NS settings to propagate.
It didn't work for me though.

[ov3rflow]

Got answer from knownsrv:

Hello,

Our datacenter nullrouted one of our shared hosting IP addresses. At this point we are still waiting for them to un-nullroute the IP in order to get the sites on that IP address back up and running. 

Kindest Regards,
Martin Horvat
Level 3 Technical Support
KnownSRV

Hope to get the page back runnning in a short time

[JoomlaZ]

Leave known and move to new hosts, guys. They were the best but now the worst.

[Glenn]

It's one IP out of their hunderds, no need to create a new thread every time when they get issues with one of their servers or IP address.

[Wick]

Where to move? I need offshore hosting solution. I need something like known (known before this year)

[ov3rflow]

http://www.besthostingforums.com/8-s...g-allowed.html