The Official Payza Support Thread

[MediaStar]

We cant verify with debit card?I got this error:

We apologize, Amex card cannot be added to your Payza account.

and Malaysian bank not supported?

MediaStar Reviewed by MediaStar on 3rd Aug 2012. The Official Payza Support Thread Hello Everyone! I would like to introduce myself, I'm Marco with the Payza online community team. We at Payza want to provide additional channels for you all to voice your questions and comments. We figured you might want alternative mediums to stay up to date with anything Payza related, so "Like" us on Facebook & "Follow" us on Twitter! https://blog.payza.com/ https://dev.payza.com/ http://www.facebook.com/payzaglobal Twitter- @PayzaSupport Rating: 5

[jensholvoet]

looks like they are getting into answering support tickets now although you may receive silly answers sometimes

[KinGRippeR]

sir i am from india ......... can u transfer money to our banks ?? ..... or any extra fee is charged for that ??

[Zara]

support slow why?? hire staff?? no money??

[spidohost]

What's your support ticket timings?

[ranvins]

Dear Payza Support,

I made my First Withdrawal Request by Bank Wire on 21st July, And this Transaction was Marked as COMPLETED on 1st August, also i received email notification as "Bank Withdrawal Completed"

And As you said, I waited over 3 business days from 1st August.

But Still I didn't received my funds in my Bank Account.

Transaction Number: CEAD9-00FD0-E10C9
Amount: $544

As I am a Indian Payza user, I can use only Bank Wire for my withdrawal option, So Please check this issue, & Help me as soon as you can!

And I just Submitted Only "1" Support Ticket about this issue, ID > XSW-615-72595

Hope I will get reply soon here...
Regards!

[Payza_Advisor]

sir i am from india ......... can u transfer money to our banks ?? ..... or any extra fee is charged for that ??

Hi KingGripper,

Our Indian members are able to wire money to their bank accounts. It will take 2-4 business days for the transaction to complete and will cost $15USD.

Let me know if you have any other questions
Kind regards
Marco

---------- Post added at 11:52 AM ---------- Previous post was at 11:39 AM ----------

Hi Froomple,

I apologize for the delays and thank you for your continued patience. We're still investigating, we don't know the outcome just yet. We are however working towards a positive resolution to your dispute.

Kind regards,
Marco

Over a month now.

Reference Number
30815-AE666-3F020

Reference Number
AA91C-4F67C-E0BF1

Let me know when it will be cleared.

---------- Post added at 11:58 AM ---------- Previous post was at 11:52 AM ----------

What's your support ticket timings?

Hi spidohost,

It's hard to tell right now, it really depends what department you submit your ticket to. Have you submitted a ticket? Let me know I can follow up with our support for you.

Kind regards,
Marco
Payza

---------- Post added at 12:00 PM ---------- Previous post was at 11:58 AM ----------

Can you tell me how long it takes for the corporation documents to be verified?
Please also PM me if you can.

Kind Regards,
Fish.

Hey Fish,

PM me with your account details, I can check your corporation document with our Business help desk.

Thanks!
Marco

---------- Post added at 12:21 PM ---------- Previous post was at 12:00 PM ----------

Hi Ranvins,

I had our support look into this for you. It turns out the transaction was batched out on the 3rd of August. Additionally we sent you the unique trade ID to follow up with your bank with if the transaction has yet to be credited.

Write back to the email sent out to you if the funds are still not showing credited after contacting your bank with the trade Id.

Kind regards,
Marco

Dear Payza Support,

I made my First Withdrawal Request by Bank Wire on 21st July, And this Transaction was Marked as COMPLETED on 1st August, also i received email notification as "Bank Withdrawal Completed"

And As you said, I waited over 3 business days from 1st August.

But Still I didn't received my funds in my Bank Account.

Transaction Number: CEAD9-00FD0-E10C9
Amount: $544

As I am a Indian Payza user, I can use only Bank Wire for my withdrawal option, So Please check this issue, & Help me as soon as you can!

And I just Submitted Only "1" Support Ticket about this issue, ID > XSW-615-72595

Hope I will get reply soon here...
Regards!

[ranvins]

Dear Payza Support,
My funds $529 (after fee) was not yet received in my bank account. I
contacted my bank with that Trace id, but they asking for more
information to take this complaint.

So Please kindly give the following information about this Transfer.

1. Remitting Bank Name
2. Remitting Amount (Exactly)
3. Transaction Date (When funds has sent from your bank)
4. Reference No

Payza Reference Number: CEAD9-00FD0-E10C9

I replied that mail which was sent with the Trace id, with this same above message.

Hope i will get reply soon here....

Thank you~

Hi Ranvins,

I had our support look into this for you. It turns out the transaction was batched out on the 3rd of August. Additionally we sent you the unique trade ID to follow up with your bank with if the transaction has yet to be credited.

Write back to the email sent out to you if the funds are still not showing credited after contacting your bank with the trade Id.

Kind regards,
Marco

Dear Payza Support,

I made my First Withdrawal Request by Bank Wire on 21st July, And this Transaction was Marked as COMPLETED on 1st August, also i received email notification as "Bank Withdrawal Completed"

And As you said, I waited over 3 business days from 1st August.

But Still I didn't received my funds in my Bank Account.

Transaction Number: CEAD9-00FD0-E10C9
Amount: $544 ($529 after fee)

As I am a Indian Payza user, I can use only Bank Wire for my withdrawal option, So Please check this issue, & Help me as soon as you can!

And I just Submitted Only "1" Support Ticket about this issue, ID > XSW-615-72595

Hope I will get reply soon here...
Regards!

[ruben39]

Hello my name is ruben ,my account of payza is vopilamotupo@hotmail.com I make a wire transfer of payza of 180 dollars the 25-07-2012 and the money not arrive to my account.
The payza deposit code is 169F6-BA002-SF750
but the bank will write this code wrong
The reaL CODE TO THE payza deposit code of transactio deposit code is
169F6-BA002-5F750

[Gian]

Hi, you have any complaint with M?xico? I dont like PayPal because they freeze my account for nothing, just searching were to go