Quote Originally Posted by thesnake View Post
Hello Tarik,

I made withdrawal via Bank Wire before one week, and my money is in the bank,
but i can not to take. This is exactly the problem :
On the first picture you can see, before 8-9 months when i received money from Payza,

Ordering Customer :
Earthport PLC
21 New Street
London EC2M 4TP
United Kingdom

and everything was ok.



-now the problem is :

Ordering Customer:
My personal information



That is the reason why the bank do not give me my money. they say it is not possible the same person to be Ordering customer and Beneficiary customer.

I want to ask, does Payza can give me documents that they are Ordering customer like before ( on the first picture)


Sorry for the long text and my bad english, but really i'm in bad situation...

Thank you.

create a ticket in etherport PLC site and ask them why they did this .