The Official Payza Support Thread

[Payza_Advisor]

To withdraw money from payza prepaid card, is it necessary to have your payza account verified?

Hey sycokiller,

It's not necessary but it won't hurt . You can always submit the same documents used to apply for the card and use them for account verification.

https://helpdesk.payza.com/index.php?/Tickets/Submit

Be sure to select verification support.

Kind regards,
Marco

---------- Post added at 12:23 PM ---------- Previous post was at 12:07 PM ----------

Marco , may i know how to report fraud?

Hey momoKu,

Send our Account Security a support ticket, if you think you have been compromised PM me the ticket ID number.

All the best,
Marco

---------- Post added at 12:25 PM ---------- Previous post was at 12:23 PM ----------

hey, i lost my code pin please fixed sent me to mail : dlmanaos@gmail.com

Hi best87,

Send your account information such as address, name, date of birth so that we can authenticate you in order to reset your PIN.

All the best,
Marco

---------- Post added at 01:15 PM ---------- Previous post was at 12:25 PM ----------

Dear payza_advisor,I and my friends are in the process verify our payza account to start an online business.

Everything seems ready but our payza email haven't verifed. We had sent you 2 weeks ago and wait to respond but has not received any response.. Hope you will check these ID ticket:
[#PWK-430-77545]
[#ZUB-477-57557]
[#DCA-336-53064]
[#XUV-310-99644]
[#MRW-967-36952]
[#VAF-836-90753]
thanks you so much

Hi moonmt,

I forwarded this information to the appropriate department. I will let you know if I hear of any developments.

Thanks!
Marco