Vps4Less.co.uk Support (Shared)

[UKInternetGroup]

Vps4less.co.uk are suffering issues due to an attack which removed the accounts and damaged the server...

Ive been brought in to help out with the fix of this, by bringing in a new server which is now having cpanel installed onto it, all backups have been downloaded to a secure server awaiting the cpanel install to finish.

Once this is finished i will personally be restoring them, once this is done the vps4less.co.uk nameservers will be updated with the new servers ip address, which will then point all domains to the new server.

This process will take sometime, and they are working very hard to get it back online, like i said above, ive been asked to come in and give them a hand as there is alot of work to be done... I didnt have to help but i feel as BlazingVPS.com clients were moved here its the least i can do to makesure your accounts get back online.

Why am i making this post?
Because Vps4Less.co.uk's account has been banned for other reasons which have nothing to do with the way they run there business.

When were backups taken?
The backups we are using are from the night before the hack happened.

How long until everything is back online?
I dont want to put an exact time on this as this could be seen as a false promise. Not long is all im going to say.

Who hacked them?
We have not found the source of the hack as of yet, we are more worried about getting everyone over to the new server and back online, then we can look at the old server and find out more information in regards to the hack.

If you have any questions please post them here and not in blazingvps.com threads..

Of course i understand that your not happy about the downtime, but i do ask that you dont use this thread as a way of bad mouthing or shouting at me or anyone, im here to help thats all! im not being paid to help, im using my own time to get this sorted.

UKInternetGroup Reviewed by UKInternetGroup on 24th Jun 2012. Vps4Less.co.uk Support (Shared) Vps4less.co.uk are suffering issues due to an attack which removed the accounts and damaged the server... Ive been brought in to help out with the fix of this, by bringing in a new server which is now having cpanel installed onto it, all backups have been downloaded to a secure server awaiting the cpanel install to finish. Once this is finished i will personally be restoring them, once this is done the vps4less.co.uk nameservers will be updated with the new servers ip address, which will Rating: 5

[Faizann20]

I have my own backup but can't restore it why?

[malik92]

sir i have the shout cast service from them and why that is affected and my account are closed from last nights,,why they are doing all things on one server ,,its bettter if they host shared hosting not with shout cast hosting,,,and why they are hosting there main site on shared server,,its is not goood in security reasons

[GeeZus]

So any updates on the progress if any?

[Harper]

If it has been hacked once, I'm sure the hackers will use the same method on the new server.

[Faizann20]

They have been doing nothing but they say they are doing something, whats right?

[UKInternetGroup]

Accounts are slowly but surely being restored, and on the comment on above the new server has been strengthened with a
lot more security.

The reason you can restore your backup is basically because the old server is broken to the point of no return.

Hence why they have setup a new server, like i said above im not here to take shit from people, im here to help off my own back in my own time.

I could walk away and watch everything either go down the pan or take alot longer.. they will not be changing the ip addresses over on the nameservers until EVERY account has been restored.

I will try and keep this thread updated.

[Faizann20]

2 days gone, when will the sites be back

[nick0425]

Yes ....
Down two days ~~

[Faizann20]

Restoring all the sites looks to be pretty easy then whats the difficulty, they just have to restore the backups, These downtimes are always so annoying