download speed sucks today
getting 200kbps
You can't seriously be complaining that free users are getting at least double the speed that most other file hosts give ?

As for the stats - I can't even tell you how much time we have put into tracking down the issue - seriously we have chased this beyond all reason. I can tell you that the script is set right in all respects. What bothers me is that some affiliates are reporting good stats (and very good earnings), whilst some others are reporting the opposite, yet we make no distinction between users - everyone is subject to the same methods of tracking and calculation - go figure !
It's worth pointing out that some downloads are probably from premium users, and in that case (as with most hosts) we count 1 download per premium user per 24 hours per affiliate - that is to say that an affiliate can get earnings credited for 1 download per premium user in any 24 hour period. Obviously this affects the download / earning ratio as a premium user may download 20 files from an affiliate, but although 20 downloads will show in the stats, only 1 of them will actually earn for the affiliate. (hope that makes sense). Just to be clear - there are still a lot of premium users out there who bought their premiums before they where temporarily withdrawn from sale - premium accounts will be coming back with the new site launch.

I see crosses on resume support+download accelerator support?
Unfortunately this was necessary because the way things where we where seeing a lot of abuse. If you think about it, no host offers resume/accelerator support and unlimited parallel downloads for free users, and the reasons are 2 fold - firstly there's not much point in buying a premium account if you can get the same features for free, and a host can't survive if it can't sell premiums. We set it the way it was when we removed premium accounts from sale as it seemed only fair, but that leads us to the second reason - allowing free users to have these features leaves us wide open to a number of different ways to manipulate the system - and this has been happening.
Put simply guys - if you want us to survive and be a decent host then we need to make the changes we have made.

Thanks guys