USA Node had software RAID10 which we didnt advertise as software based RAIDs aren't very reliable. There is no way you could know that though.

I'm sorry for your loss. There were 4 users per drive which means 4 VPS were lost. Unfortunately, although this is the first time it happened there is no way we could have prevented that. Once again, we do NOT have raid10 on unmetered Nodes and we do NOT take backups at this time(we do plan in the near future though). However, premium VPS Nodes run RAID10 which make your data safe against HDD failures. I hope this is clear enough now.

Many Thanks
Krun!x Reviewed by Krun!x on . Knownsrv.com - Problems! I really don't like bashing service providers, but when its repeated again & again it really pissed me off. so here it is... Again knownsrv.com showed their state, knownsrv.com again put me down.....this time bigger and more to be ashamed of.. all my data is LOST!! My story: I am client of Knownsrv.com from last 2 years. I use VPS for programming and developments. I had Premium USA VPS-4 ( softlayer ) with knownsrv before but as they had problems with softlayer *Kruno* moved me Rating: 5