*Note: This is not a Review*

I haven't been a customer that long by any means. Only like two weeks

I want to first say that for now, my site seems to be fine and i don't have any issues as far as downtime(knock on wood)

However, the support has basically died?

I submitted a ticket on july 23rd asking could I go ahead and pay for August and September in advanced but i haven't been able to get any response a week later.

And now I am unable to login the client area.....I can still go in through cpanel

I'm guessing i should just backup? I don't mean to bash anyone's services and from speaking with dylan/dlow he seemed like a decent guy. I am not really bashing it but I am confused and wondering has anyone else had any support issues?
Micah Sin Reviewed by Micah Sin on . Servode.com: What's up? *Note: This is not a Review* I haven't been a customer that long by any means. Only like two weeks I want to first say that for now, my site seems to be fine and i don't have any issues as far as downtime(knock on wood) However, the support has basically died? I submitted a ticket on july 23rd asking could I go ahead and pay for August and September in advanced but i haven't been able to get any response a week later. Rating: 5