LumFile.com - Official Support Thread

[Mr.leg]

speed too slow for me or everyone

[gold54]

What about RU? Did you check it?
And what about avangate? Any news?

[cancel]

Waiting news from avangate about reccuring payments.....

[talktejas]

Hi,

I paid for premium account of Lumfile.com through Avangate and the payment is processed properly.

But my account is not yet activated. Also I received no email from Lumfile.com

I tried to open a support ticket but no email back of acknoledgement. I try to check ticket status, they ask support ticket ID. but I noticed no ID is being generated when you open a support ticket ....

How to activate my account?

[yacinegta]

please add button to translate site to french and Spanish

[Kongressman]

Hi,

I paid for premium account of Lumfile.com through Avangate and the payment is processed properly.

But my account is not yet activated. Also I received no email from Lumfile.com

I tried to open a support ticket but no email back of acknoledgement. I try to check ticket status, they ask support ticket ID. but I noticed no ID is being generated when you open a support ticket ....

How to activate my account?

Write here your login, or in pm lumzechai and the account will be activated

[lumzechai]

Sir is there any free user limit of the number of downloads/day?

3G per days

Can you add download numbers we got to change with premium duration, some hosting offered this for PPS affiliates, it's like exchange points with premium duration extend, 1 download = 1 point.

The exchange could be 10000 download ( points ) can change into 1 month duration, will be nice if you can. Thanks.

We will add this function this week. If in day not have any sales, aff can change it to point. Aff can use point generate voucher or extend premium

__________________
Added after 8 minutes:

got one year sale today. still waiting for lifetime premium sale

anyway, overall sales not too impressive after they integrate with iKoruna last few weeks. hope Lum reconsider to remove it from premium purchase.

If downloader buy sales via iKoruna, you still got sales. You don't want downloader lost this option if they fail pay via Avangate ?

iKoruna ...need to complete ridiculous steps to purchase premium, people don't like it.

We had suggest to iKoruna for change new template. they promise they will do it soon

Process payments weekly. Biweekly payments not so good (

Sure, on November We will inform after payment on 15 and 22-Oct

Waiting news from avangate about reccuring payments.....

They replied, we need a bit time update something on TOS. News: all plan can apply reccuring payments and lifetime will be remove

Hi,

I paid for premium account of Lumfile.com through Avangate and the payment is processed properly.

But my account is not yet activated. Also I received no email from Lumfile.com

I tried to open a support ticket but no email back of acknoledgement. I try to check ticket status, they ask support ticket ID. but I noticed no ID is being generated when you open a support ticket ....

How to activate my account?

I got it and replied on email you used for orders, please check it.

please add button to translate site to french and Spanish

Yes, we will do it soon.

[cancel]

If i understand ok:......30 days plan already have autorenewal?Or ....if user who buy premium account if he check this box will have a reccuring payment?
Or dont depend of that ....he will have autorenewal even if he dont check that box.....
I am a little confused.....let me know!
Thanks!

[xaineez]

sir please check Pm

[lumzechai]

If i understand ok:......30 days plan already have autorenewal?Or ....if user who buy premium account if he check this box will have a reccuring payment?
Or dont depend of that ....he will have autorenewal even if he dont check that box.....
I am a little confused.....let me know!
Thanks!

Yes, but we trying for defaut is CHECKED

__________________
Added after 8 minutes:

sir please check Pm

Got it, but i having many ticket support need priority, please wait