LumFile.com - Official Support Thread

[lumzechai]

Ok, do what you have to do.

I'm sure you don't want thing like this happened ( So do affiliates ), but it happened.

Hope you can get all important data, but i think you need to hard with them, they asked few days to checked, and nearly deadline they give more bad news....they need to know that you have paid for their services, and you have lot affiliates and lot Premium buyers waiting for services, at least if you have showed cooperation, they need to respect that and giving chances to you for get important data.

I already comfortable work with you and appreciate your great supports before this mess. I'll wait for you to continue,...i remember RG have gone too for few days / weeks, many peoples cursed them,,,,but when they returned still many peoples using them again.

Hope everything will be OK for you, and hope you can get all data and make transfer data to new servers. Still have few $ in my account, but NP, i understand the situation. I just hope if i need to start again, just give me a free long duration premium

Good luck.

- We will support lifetime package if any username have last request payout on our system.
- I'm trying to get the database, if we lose, we face the risk of very large refund request from those who have purchased premium.

[bravesoldier]

^^^

- I have Few $ but haven't made request payout, haven't got chance when site offline last week and i'm not too worried about that, anyway i'm still want to continue work wih Lumfile, and hope to see you online again soon, that's the important thing
- Yes, that's suck, they need to know as a filehost you have responsibility with affiliate stats data, and with peoples who have bought premium account. They have took money when made contract with you, and you have showed cooperation when they asking to checked servers. If they don't want give chance for you to get database then they are crazy. I hope you can get better negotiation with them, they can't hold important data that client need for continue their business.


* So next Monday if site online again, i can't login with old user name, need to register again...?

[lawina]

I dont get it ....
maybe is just me ....
But i have two sites , and every evening at midnight , the server makes a backup from the database
send me a link to my mail to download it

I thought when you have a site like lumfile ( with i think more then one tech )
The did this also , the work with many members ...

So in the whores case i lost only one day at data

the did not ....

[cancel]

Hope if you loose all your data can give us something like a premium account for 1 month....i dont really care about 20-30$ i had in my ballance.At least 1 month premium so i can reupload all my stuff (about 11 TB-i have a backup account in RG)
Site will be up this monday (tomorow)?
Hope you also have backup for CC processor .....looks like only bad news from avangate for major hosts

[lumzechai]

* So next Monday if site online again, i can't login with old user name, need to register again...?

Yes.

I dont get it ....
maybe is just me ....
But i have two sites , and every evening at midnight , the server makes a backup from the database
send me a link to my mail to download it

I thought when you have a site like lumfile ( with i think more then one tech )
The did this also , the work with many members ...

So in the whores case i lost only one day at data

the did not ....

We had backup daily on backup server with RAID 10 (never lost data). I did not think this situation

Hope if you loose all your data can give us something like a premium account for 1 month....i dont really care about 20-30$ i had in my ballance.At least 1 month premium so i can reupload all my stuff (about 11 TB-i have a backup account in RG)
Site will be up this monday (tomorow)?
Hope you also have backup for CC processor .....looks like only bad news from avangate for major hosts

Sure, we have. But I can't do anything at weekend.

[lawina]

Everything can get broke , also the Unbreakable ....

always save your imported data not at one place....

[lumzechai]

Everything can get broke , also the Unbreakable ....

always save your imported data not at one place....

This is a big lesson for me Can't trust 100% on data center.

[xaineez]

@lumzechai
any luck so far? those people still stuck over the same point?
basically just asking the progress

[lumzechai]

Not yet at weekend. I had receive info main server at UKRAINE. Site will be back on Monday. But not sure about database. Maybe wait they reply.

[xaineez]

Not yet at weekend. I had receive info main server at UKRAINE. Site will be back on Monday. But not sure about database. Maybe wait they reply.

I hope they give you good news *Fingers crossed*..
and glad that site will be back on monday