Hi,

I paid for premium account of Lumfile.com through Avangate and the payment is processed properly.

But my account is not yet activated. Also I received no email from Lumfile.com

I tried to open a support ticket but no email back of acknoledgement. I try to check ticket status, they ask support ticket ID. but I noticed no ID is being generated when you open a support ticket ....

How to activate my account?