LumFile.com - Official Support Thread

[bravesoldier]

You must ask YesUp to give times for moving all files, datas, etc, they can't send you notification near the deadline ( 10 PM est ), then not giving any chance to do something, i remember RG when offline for few days, when they returned they can safe lot important data.

[lumzechai]

You must ask YesUp to give times for moving all files, datas, etc, they can't send you notification near the deadline ( 10 PM est ), then not giving any chance to do something, i remember RG when offline for few days, when they returned they can safe lot important data.

I'm trying contact with data center. But they very stupid because can't help anything. But I still try...
I just paid a big money extend server. I asked they how refund. And they said:

if a client or his user breaks the law - the cost will be charged to the client.

I was so stupid when use their server to backup database server. I trust on RAID 10 server never lost data. I can't get anything for now.

[SPirata]

OMG!!!!!
No Comment.

[lumzechai]

I don't want to believe this.
Lum, is playing with us?

Why do you think I did it ? I lost more than the payment server fee, premium clients info, beliefs, ...
I will go live site on Monday. But I think i lost all database info. I really couldn't believe it.But that's what they did. This's the lesson for me when I decided to build lumfile on next week.

[SPirata]

And now it is going to be?
I need to know what to say to users.

When will the Lumfile?
Coming back?

[lumzechai]

Main Server: UKRAINE
File Server: NL

I can only use a small server available in NL while waiting new orders next week

[freakofero]

@lumzechai

In your case, you have may be some users who breaked the law and you - a host who is innocent!
demand them access to DB and data

Investigation is right of man with sheriff's badge, not data-center gray collars!

[pcx2012]

when lumfile live? my money?? data?? where?

[SPirata]

How is our money?
I had 28$

[lumzechai]

Not ask about money for now. I will keep update when lumfile live on Monday.