Packet loss for my website

[DeeJaM]

@ jithinjohny

There are many reasons for packets loss

* Overload on the servers service ( Apache , Nginx , Litespeed) In your case it apache
* 503 Errors occur when there is too many traffic on the servers .
* There also would be DDOS attacks on the server , resulting in packets loss.
* If the Hosting provider is overselling his server resource . Can also cause this issue.

Your Hosting provider needs to investigate regarding this.

[jithinjohny]

Whats the URL ? Perhaps we can analyse it, and take a look at the DNS settings etc etc. It might show some clues to where it's going wrong.

Sparkyskins.com? it's on screenshot

the problem packet loss seen on both the websites


www.sparkyhub.com
www.sparkyskins.com

---------- Post added at 11:23 AM ---------- Previous post was at 11:02 AM ----------

@ jithinjohny

There are many reasons for packets loss

* Overload on the servers service ( Apache , Nginx , Litespeed) In your case it apache
* 503 Errors occur when there is too many traffic on the servers .
* There also would be DDOS attacks on the server , resulting in packets loss.
* If the Hosting provider is overselling his server resource . Can also cause this issue.

Your Hosting provider needs to investigate regarding this.

when we had asked them on this issue, they are saying that everything is okey from their side...

[Ashleyuk1984]

Well, I guess you have two options.

1. Take their word for it, and continue hosting with them
2. Move to another hosting provider