VPS Problem

[xiona_marie]

Have you run top or mtop or phpsysinfo to actually see what your scripts are using ??
this command i need to run in the commande line? i cannot access my root right now. i only have couple of seconds to check my server after i make a reboot then its down again

It probably is oversold but showing the host proof before being asked to be moved is always a good start.
well i dont know about this


I managed to run the Top before i went down

top - 11:04:10 up 1 min,  1 user,  load average: 26.31, 7.38, 2.53
Tasks: 222 total,   1 running, 221 sleeping,   0 stopped,   0 zombie
Cpu(s):  3.2%us,  1.6%sy,  0.0%ni,  0.0%id, 95.2%wa,  0.0%hi,  0.0%si,  0.0%st
Mem:   1914992k total,  1860536k used,    54456k free,     1136k buffers
Swap:  4194296k total,    46896k used,  4147400k free,    24500k cached

top - 11:41:18 up 5 min,  1 user,  load average: 99.54, 49.76, 20.48
Tasks: 446 total,   1 running, 445 sleeping,   0 stopped,   0 zombie
Cpu(s):  1.8%us,  2.6%sy,  0.0%ni,  0.0%id, 95.5%wa,  0.0%hi,  0.0%si,  0.0%s
Mem:   1914992k total,  1861692k used,    53300k free,     1860k buffers
Swap:  4194296k total,  2609388k used,  1584908k free,    21376k cached

But i cannot understand this

[Krun!x]

"95.5%wa"

I/O is tanked, this confirms what I said above. It is what you need to show the host and they should know what it is(well, hopefully).

[xiona_marie]

@Krun!x "95.5%wa" what does it exactly means?

thanks again for the reply!

[tut2tut]

Write a bash script to restart service automatically if server load goes more than 10%

[Krun!x]

@Krun!x "95.5%wa" what does it exactly means?

thanks again for the reply!

It is I/O wait. In simple words there is way too much writing/reading to/from drive(s) on the host node.

Possible solutions:
1) Add more drives to the array, or upgrade to faster drives, such as SAS or SSD.
2) Migrate some customers from this host node, as drives are clearly over-utilized.
3) Remove the abuser if that is the case.

It is hard to know without knowing numbers from host node and hardware specs of host node.

[xiona_marie]

@tut2tut thanks! but i think if i do that my server will restart every second because its overloaded even before my site goes up. (i think)

@Krun!x ill be waiting for the reply of the support where im hosted. actually im only on my 2nd day on this hosting provider. and it went down twice, and now its down for almost 3 hours.

[Bilal]

Have you run top or mtop or phpsysinfo to actually see what your scripts are using ??
this command i need to run in the commande line? i cannot access my root right now. i only have couple of seconds to check my server after i make a reboot then its down again

It probably is oversold but showing the host proof before being asked to be moved is always a good start.
well i dont know about this


I managed to run the Top before i went down

top - 11:04:10 up 1 min,  1 user,  load average: 26.31, 7.38, 2.53
Tasks: 222 total,   1 running, 221 sleeping,   0 stopped,   0 zombie
Cpu(s):  3.2%us,  1.6%sy,  0.0%ni,  0.0%id, 95.2%wa,  0.0%hi,  0.0%si,  0.0%st
Mem:   1914992k total,  1860536k used,    54456k free,     1136k buffers
Swap:  4194296k total,    46896k used,  4147400k free,    24500k cached

top - 11:41:18 up 5 min,  1 user,  load average: 99.54, 49.76, 20.48
Tasks: 446 total,   1 running, 445 sleeping,   0 stopped,   0 zombie
Cpu(s):  1.8%us,  2.6%sy,  0.0%ni,  0.0%id, 95.5%wa,  0.0%hi,  0.0%si,  0.0%s
Mem:   1914992k total,  1861692k used,    53300k free,     1860k buffers
Swap:  4194296k total,  2609388k used,  1584908k free,    21376k cached

But i cannot understand this

I apologize you are facing this issue, just to be clear to people who don't know which cloud technology we are using. Basically it's not possible for us to oversold the resources because we are using SingleHop private clouds which is developed and controlled by SingleHop and it uses KVM virtualization.

We can only create a new cloud server on SingleHop private clouds if we have that required amount of RAM and Hard Disk Space available on hypervisor. So I can assure you that cloud servers are not oversold and the reason for such a low pricing of cloud server is because we get some special deals from SingleHop.com

Some of our members with similar kind of websites are facing such issues because resources are just not enough to handle the traffic of their website or the process their application performs.

I will ask techs to install CloudLinux on your server and we might be able to avoid the crash.

[Krun!x]

See the output above. Drives are over-utilized(notice iowait if you aren't sure what to look for). Your best bet is getting SingleHop to take a look.

[Bilal]

I will update your ticket with screen shot of why your server crashed. For other people who are trying to be "smart" it's not IO wait

[Krun!x]

I will update your ticket with screen shot of why your server crashed. For other people who are trying to be "smart" it's not IO wait

He provided top outputs above. Don't you see iowait?

I'm not trying to be smart. I'm actually smart enough to read the top output. Have you read the Linux bible? You definitely should