ServeDome.com - VPS services starting from $15/month (Netherlands)

[Cojba]

Cojba : they r not crying for backups they just want atleast one reply from servedome.

Reason : They own 5 star katz sites If the sites keep down like this so it can effect on Rank

Cojba : when u own 5 star site so u will feel when site go down like this

Real hosting provider should act just like this... Why to come here and reply ? He can only say, "Hi, your vps is down, we will fix it ASAP". You already know that, and he can spend that time on fixing your vps.

Well, warez-bb was down for 24hrs, and after that everybody is still going there to post/download. If you have a good site, peoples will not kill you for 24hrs downtime, if you have ugly site, your site was never been up for real, no one was there no matter how good hosting you have.

[ZeroAT]

Real hosting provider should act just like this... Why to come here and reply ? He can only say, "Hi, your vps is down, we will fix it ASAP". You already know that, and he can spend that time on fixing your vps.

Well, warez-bb was down for 24hrs, and after that everybody is still going there to post/download. If you have a good site, peoples will not kill you for 24hrs downtime, if you have ugly site, your site was never been up for real, no one was there no matter how good hosting you have.

@Cojba We haven't been told anything by servedome yet, it is there job to let their customer's know what is happening. This process take VERY LITTLE TIME and wont effect the fixing time.

And real hosting provider's should excel in providing customer support. As of now It has been 12+ hours and I have yet to receive a response to my ticket or see a reply in this thread.

[Cojba]

they answered before 12+hrs that they have some global problem with SolusVM. In some of their threads here. Take a look, and you will find it...

[LuDo8]

Its about the 24 hour mark actually, both my US VPS and NL VPS is down. It takes 2 fucking minutes to say "Servedome here, we are having X issue. We estimate it to take X amount of hours to resolve."

Really is it that difficult, can't spare the 30 seconds to appease the masses? Seriously there better be some compensation for this. Not only for the Downtime, but for POOR customer communication as well.

[monsterfish]

lets hope this would not be the "crypticvps" case here. I already found another provider, (not in KWWHunction) just waiting for vps to get backup online and make a move lol

[shufol]

@Cojba what are you trying to proof ? is servedome acting like a good host without replying to their official thread ? lol

Atleast they should inform us by giving a notice.

[DLow]

Once agian, There is staff online but there are hundreds of tickets.

& the current staff online is lower management meaning we simply can not do anything

[ZeroAT]

@ Dlow Thanks for the info

[CJ]

^ can we just know whats the matter, have u talked with higher management

[Trueno22]

Dlow had mentioned before it was an issue with SolusVM