Quote Originally Posted by DLow View Post
Everyone has to remember servedome is based in Singapore if anyone did any research its very late there in Singapore. And as i do not have access to everything or else i would be able to help more
DLow, I appreciate you working on this problem but accusing ServeDome customers of not doing "any research" is insulting. I'm well aware that SD is based in Singapore. I'm also well aware that ServeDome advertises 24/7 tech support and a 99.95% uptime guarantee. If you don't offer support when it's nighttime in Singapore then you should just say so.

Also, I submitted multiple tickets about the issue this morning and did not receive ANY response whatsoever. I had to search and find this forum to find out what was going on. A simple email would have gone a long way in easing my concerns about this problem. What about all of your customers who still have no clue what is going on with their servers?