Thank you very much, Wedge101. They have shared hosting with HostGator. Yes, I have checked the file permissions via FTP.

Not sure how to check if the files are owned by the WP user. Could you please elaborate?

Thanks again,
andreaehoward Reviewed by andreaehoward on . Wordpress make directory error Hello, Apologies for posting so quickly, but I've tried researching several other forums, contacted the hosting company, and contacted the infrastructure department of the client firm with no resolution to the issue. I had to migrate the client's domain to a new host on 10/28. Actually, they were already being hosted there, the nameservers were just still incorrectly pointed to those of the registrar, causing DNS resolution issues. Since that time, I have been unable to make any type Rating: 5