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9th Aug 2010, 04:20 AM #11Member
yes, that's because they have thousands of people working for them.
whereas hostmywarez is fairly small, so maybe they have only a few people working.
They also have to go through a third party (their DC), unlike hostgator where they can just have someone go to the DC and do something to the server -- and it can be very slow, especially with these european / asian data centers that have fairly slow support.
Trust me, I do understand what you are going through and i know that it is very annoying, and very frustrating. But you know what, the damage is done, get over it. Either stay with hostmywarez is you want, or find yourself another host and hopefully upload your website once again if you have a backup.
Also +1 what he just said above, if you would like to continue this conversation feel free to PM me or add me on MSN.
I'm sorry hostmywarez for getting your thread so off topic, hopefully from this post on, it will only be about sales and/or news about you fixing the issues with the server. (as I know you have been working day and night to get these issues straightened out).
Good Luck to you all.
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