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  1.     
    #1
    Member
    Why not only refund immediately such order instead or use any fraud protection to refuse order before payments is completed?

    He can change his info to the paypal ID email and name then request refund and ask you to delete his customers account or modify them after the refund? can't understand the point to hold his money in this case.

    At least refund as been made in this case, but you should check to modify your policy with more sense.

    Just my opinion through!
    vpsReady Reviewed by vpsReady on . Please dont host with my365host.com as u know i want to change my host... For this i have signup with my365host.com after payment he ask to put my correct info .. i cant provide correct info as it related to warez(illigal). then they refused to give refund. Rating: 5

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  3.     
    #2
    Member
    Quote Originally Posted by vpsReady View Post
    Why not only refund immediately such order instead?
    Because we like to give the client the benefit of the doubt.
    We give them time to change the details.
    But he flat out said no, so therefore i did not have to refund him, i could just close his account. (as i did)


    But as Mr. Happy said, as a good gesture i will just refund

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