Customer not paying

[vpsReady]

Just turn switch off a couple of hour, client will probably contact your support to get it reactivated.

Doing backup before terminate his server can be a right thing to do, don't provide backup if the "Already Used" server remaining payments are not completed.

Then never try to contact HIS customers, this is unethical.

Regards,
Rheaume E.

vpsReady Reviewed by vpsReady on 8th Apr 2010. Customer not paying Customer isn't online for 2 weeks now. I'm having my doubts on this one and would like to get some feedback on it. I am very very close to suspend 2 servers. The problem is,.. it's being used for hosting (webhosting + virtual private servers). The only backups are on the same server, pretty old ones too. I am 100% sure the customer doesn't make any offsite backups (silly - but that's his decision). So when I shutdown I probably cause some trouble for around 20 - 40 people. What's the best Rating: 5

[Sandino]

Just turn switch off a couple of hour, client will probably contact your support to get it reactivated.

Doing backup before terminate his server can be a right thing to do, don't provide backup if the "Already Used" server remaining payments are not completed.

Then never try to contact HIS customers, this is unethical.

Regards,
Rheaume E.

It's not unethical to let them know what is going on.
If you were on a server, and all of a sudden you got shut down, no backup, no contact with owner, wouldn't you want to atleast know what is going on?

Even Data Centers do this from time to time if they know what is going on.

You shouldn't contact them to say, oh your host is going to be terminated host with me, but tell them that the server has to shut off, give them a time, and say to backup your files or something.