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  1.     
    #1051
    Banned
    Found out that the syncing (again) with you guy's user-earnings slows us down. We're getting a server to sort this job out specifically so you guys don't send too many "stats delay earning" emails.

    News:

    Dear FileServe users,


    Stats will remain delayed from time to time over the next couple of days. We have ordered new database servers that will be used for collecting the increasingly huge amount of data that we store, and for which we use to calculate your earnings with.


    We have been adviced by our tech team that the alternative to not delaying the statistics is that the site will be slow loading from time to time. We do not want this to happen.


    Please give us a few more days after the weekend to put up new database servers and fix these problems. We thank you for your understanding in this matter.


    NOTE: There is no loss of data or earnings eventhough we do not provide you with instant realtime updates on your earnings.


    Best regards,
    FileServe

  2.     
    #1052
    Member
    Website's:
    inde3x.com
    yep, website is slow from time to time.
    RU from Rapidshare is working.

    RU from HF is still not working.
    I got a premium account, the links are working, ... But it's not working.

  3.     
    #1053
    Member
    Website's:
    KWWHunction.com
    temporarily stopped uploading using fileserve, until everything becomes normal again

  4.     
    #1054
    Member
    Quote Originally Posted by RickyFS View Post
    Found out that the syncing (again) with you guy's user-earnings slows us down. We're getting a server to sort this job out specifically so you guys don't send too many "stats delay earning" emails.

    News:

    Dear FileServe users,


    Stats will remain delayed from time to time over the next couple of days. We have ordered new database servers that will be used for collecting the increasingly huge amount of data that we store, and for which we use to calculate your earnings with.


    We have been adviced by our tech team that the alternative to not delaying the statistics is that the site will be slow loading from time to time. We do not want this to happen.


    Please give us a few more days after the weekend to put up new database servers and fix these problems. We thank you for your understanding in this matter.


    NOTE: There is no loss of data or earnings eventhough we do not provide you with instant realtime updates on your earnings.


    Best regards,
    FileServe
    Ricky, During this time the downloads and $ will still count correct?

  5.     
    #1055
    Banned
    Short answer: Yes

    Long answer: I can't emphasize enough how much it doesn't mean sh*t that it is shown in real time for users (except for the "confidence boost"). As long as it is recorded on the back-end which it is, it will calculate from the group ABCD and then give you your earnings (shown on your page).

    People have these small "observations" that don't mean anything, because sync is updating to them every 30 min. and they keep pressing F5. Doesn't mean anything at all. What you see on your front-end is because the stats were calculated already, but when we keep updating it, it'll slow down the DB. Slowing down the DB means that the page slows down too, since the page fetches from the DB. See how the chain gets broken? We're fixing that chain, since it is tiring and effortless to keep answering same question ("my earnings dropped, because you didn't update on the front end!!!" = wrong. Your earnings dropped because people either didn't download your stuff or they failed to get it - big difference), so therefore we will find that solution of getting a server just to perform this task and hopefully never get such email again.

    Excuse my rant

  6.     
    #1056
    Retired NinJa
    Website's:
    loledhard.com
    ^ You are genius in explaing this shit Seriously a Good reply.

    ("my earnings dropped, because you didn't update on the front end!!!" = wrong. Your earnings dropped because people either didn't download your stuff or they failed to get it - big difference)

    When would FS regain the speed. It is uploading slow(Web Upload). I recommend adding some limit to Web Upload like 10 GB or something or ppl will always bombard the server with web upload & hence hampering the speed overall.



    You don't hate Justin bieber.You hate the fact you ain't Justin Bieber!

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  8.     
    #1057
    Member
    Website's:
    FuzzyShare.com
    yeah, also a limit for remote uploads like the one of RS... X links on upload and others queued and not more than a Y number of links.

  9.     
    #1058
    Banned
    @ humour: Thanks.

    Well. I don't know how else to put the explanation. I've tried to phrase it as politely as possible several times, but it just doesn't sink in. We know that people aren't losing money, since we can see that our total payout increases by the day, so obviously it isn't "hitting everyone" (as some would claim).

    Are you using any type of program to do your Web Upload? Like Rapidleech?

    We don't actually like limits. Personally. We try to best avoid this as it'll send people screaming away. We have a few more tricks up the sleeve to fix for smoothness. Shame things can't be coded / solved in one day, so our list of things to-do keeps piling up as requests keep coming in.

  10.     
    #1059
    Retired NinJa
    Website's:
    loledhard.com
    By Web Upload I meant to say Remote Upload. Their should be some limit on Remote Upload or else it can hamper speed a lot coz I have seen many people putting hundred links at a time in remote upload.



    You don't hate Justin bieber.You hate the fact you ain't Justin Bieber!

  11.     
    #1060
    Member
    You should place limits on the remote uploading for free users and if they upgrade the limit can be removed.

    Or just put a limit up for everyone so it will not be abused.

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