Hi,

We sincerely apologize for the inconvenience caused .

We had some issues with the billing and support software , there were some errors which has been resolved now .

Without the permission of the client we do not change any pass.

You can get updated reply`s at the support system now rapidly. As all the issues of the billing and support system as been resolved ,

We will be adding 45days of credit to your yearly subscription as compensation .

Note:

*If you do not get any response from ticket system in 6hours , We have kept mailing system , almost 18hours daily basis there is Live Support online . You can contact us anytime .

Thank you.

Regards,
SarkarRaj - ScopeHosts