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19th Jul 2010, 01:41 PM #1Member
Hello,
Thanks to someone directing me to this thread so I could reply.
NewEraCracker please feel free to contact me further so I myself can sort this out for you on: Reece@oinoc.com (Email)
As for the support delay times - I'm the first to admit at times there is a delay but it doesn't mean that we "Don't have enough staff" nor does it mean "We cannot be bothered" either, We deal with the major issues first whether that being a server down or a DDOS attack, it delays the whole support process since all of us are working to resolve the issues before more issues turn up which could initially affect our clients in the long run which our main priority is to have a reasonable uptime for the clients we have. Now if any host here is replying they will know "offshore hosting" is not the same as normal website hosting due to the content we host and the sort of sites that abuse resources or a prone to DDOS attacks so we are constantly fighting a never ending battle which you have to understand. Trust me if it was possible for us to just make the attacks vanish we would be the first people to do it.
Now whoever on this earth thinks we pay people to do reviews about us you need to honestly get a a life, we are not some small company who are run by kids who just need pocket money like many here, WRZHost is a well established business with many brands under it in multiple sectors of the hosting industry. So to be honest we do not need to pay any person to make a review, it is there own choice at the end of the day even if its good or bad we do our best to improve and keep our clients happy.
I would like to remind you are main support times are from 9AM to 12AM UK time this is only for support tickets etc but if there is an emergency we have technicians looking into it (Although they may not reply to the ticket)
Anywho if you have any issues please feel free to contact ME PERSONALY via email at: Reece@oinoc.com.
Reece.Storming Reviewed by Storming on . Wrzhost - The truth Hello KWWH, Here I bring a review about Wrzhost and I wish I could entitle this one "Being the 1st on google doesn't mean being the best" http://www.google.pt/search?q=offshore+hosting&rls=org.mozilla:pt-PT:official I've been using their share packages and I had continued downtimes repeatedly, well at least they credited 20 bucks once on my account but they are still very slow on ticket replies. Then I decided to move to a Windows VPS (That I can manage) fist 48 hours of service were Rating: 5It's amazing, being in a community can cause hate. Competitors or not - DDOS isn't cool :)
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