Quote Originally Posted by Drakul View Post
I did submitted a support ticket (View Ticket #862089) as soon as I posted here at the same time and still waiting for the reply.
There are 3 tickets left which I will reply to soon, I just came online.
All the tickets are answered as fast as possible, I know the support team answered some this morning and I will do the rest now.

Quote Originally Posted by kohkindachi View Post
You keep going about saying "it takes time". Your clients has their business to do too please....at least tell them an ETA? Do u know what's that? Around 3 days, around 5 days, 1 year, 10 years ...... etc..learn to make your clients feel confident again(or give us a hint that we're not going to get our paid server back, at least) and not round and round and in the end we're still worrying more than you..

Thx
I wish I could say exactly when servers would be back but since it's been about a year that I managed wrzhost I don't know yet how fast setups and reboots are done during weekends etc...
I'm doing my best to get all the servers up again and I'm sorry if it's taking longer than you expected.