My files Inactive have been deleted bitshare and only had 20 days of upload

i wonder, why are you deleting files after 20 days of inactivity? if in page said

How long does BitShare store my files?

If you upload your files as premium - forever.

If you upload them as guest or free user, they will be deleted after 190 days of inactivity.
This means: if the file doesnt get any download in 190 days, the file will be removed.