Quote Originally Posted by EsotorisK View Post
In this case, I would suggest you to PM SarkarRaj as he is the owner.

Maybe they haven't started working on the newly owned company, so there can be some delay.
I'll send him a PM on your advice.
But I always thought support tickets were for this purpose only.

And new company or not...3 days is a loooong time .... imagine your site being down for 3 days.